🛡️ Safe Gaming Policy

tk999c Responsible Gaming:
Your safety is our priority

So that entertainment never becomes a burden — tk999c is always ready with strong protection tools like deposit limits, self-exclusion and time-out for every player.

Our Commitment

tk999c believes that online gaming is an enjoyable form of entertainment — but it should always be enjoyed responsibly. We want every one of our players to make informed decisions and keep gaming as a healthy part of their life. The core principle of responsible gaming is — set your own limits for entertainment, keep control over your time and money, and seek help whenever you face a problem.

Only individuals aged 21 or above may create an account and participate in betting or casino games on our platform. With the goal of building a responsible gaming culture at tk999c, we have put in place various practical tools and support systems that make your gaming experience safer and more controlled.

Remember — gambling or betting is not a source of income; it is a form of entertainment. If you find yourself repeatedly playing to recover lost money, spending beyond your budget, or neglecting time with family and friends in favour of gaming, these may be signs of a problem. In such situations, use tk999c's support tools and contact our support team.

Our Protection Tools

Deposit Limit

Set your own deposit limit on a daily, weekly or monthly basis. Once a limit is set, it will not be possible to deposit more than that amount, keeping your budget fully under control.

Time-Out

Take a set break of 1 day to 6 weeks. During this time your account will remain active but no betting or gaming will be possible. This is very effective for clearing your head.

Self-Exclusion

If you want to take a long-term break, you can use the self-exclusion feature at tk999c to close your account for anywhere from 6 months to permanently. This step cannot be reversed, so make the decision carefully.

Loss Limit

Let gaming stop automatically after you have lost a set amount — this loss limit feature helps reduce your financial losses and protects you from overspending.

Reality Check

Pop-up messages will appear at regular intervals to remind you how long you have been playing and how much money you have spent. This awareness tool helps keep you on the right track.

24/7 Support Service

If you have any questions or concerns about responsible gaming, our Bengali-speaking live chat support team is by your side seven days a week, twenty-four hours a day. We respond with empathy, not judgement.

Warning Signs of a Problem

If any of the following apply to you, seek help promptly — it is a sign of awareness, not weakness.

  • Repeatedly betting to recover lost money and feeling the urge to take even greater risks.
  • Hiding your gaming habits or lying about them to family, friends or colleagues.
  • Spending beyond your set budget and being unable to cover essential expenses.
  • Neglecting work, studies or family responsibilities by spending long hours gaming.
  • Feeling restless, irritable or mentally uncomfortable when unable to game.
  • Making multiple attempts to stop or limit gaming but failing each time.
  • Taking on debt or selling assets to continue gaming in order to deal with financial hardship.

Golden Rules of Safe Gaming

01

Set your budget in advance

Before you start playing, decide the maximum amount you will spend today. When you reach that limit, stop — regardless of whether you are winning or losing.

02

Keep track of your time

Set a time limit for each gaming session before you begin. Watch the clock and stop at the set time — even if you still have money left.

03

Do not play under stress

Avoid gaming when you are angry, sad or under mental stress. Your ability to make decisions is reduced in this state and the likelihood of taking excessive risks increases.

04

Do not treat winnings as income

Do not count money won from gaming as regular income. It is entertainment — a win is a bonus, a loss is normal.

05

Take regular breaks

Take at least a 10–15 minute break every hour. Get up, drink some water, rest your eyes and keep your mind fresh.

06

Keep other forms of entertainment

Instead of being stuck only in gaming, spend time with family, meet friends and enjoy other hobbies and activities.

07

Do not play with borrowed money

Never bet with borrowed money or funds set aside for essential household expenses. Only use money that you can afford to lose without harm.

08

Use the tools

Regularly use tk999c's deposit limit, loss limit and time-out features — they are built for your protection.

Self-Exclusion: Detailed Information

tk999c's self-exclusion feature is for those who feel they are losing control over their gaming. Using it will fully close your account for the chosen period, during which it will not be possible to take part in any betting, casino or gaming activity.

To activate self-exclusion, contact our live chat support or send an email to [email protected]. Our team will respond promptly and help you complete the process.

Self-Exclusion Options

Choose self-exclusion for one of the following durations based on your needs:

  • 6-month break (medium-term break)
  • 1-year break (long-term)
  • 5-year break (indefinite)
  • Permanent account closure (not reversible)

Sending of promotional emails or bonus offers will be paused while self-exclusion is active.

Deposit and Loss Limit Management

Daily Deposit Limit

Set the maximum deposit amount for each day. For example, if you want to deposit a maximum of ৳1,000 per day, setting this limit means no more than that can be deposited within the day. Reducing a limit takes effect immediately, but increasing it is subject to a 24-hour cooling-off period.

Weekly and Monthly Limits

Use weekly or monthly deposit limits for long-term budget planning. This is the most effective method for avoiding large losses and keeping gaming within the bounds of entertainment. Contact tk999c support and our team will help you set the right limits.

Loss Limit

Gaming will stop automatically after you have lost a set amount. This feature controls the natural tendency to take greater risks after a loss and protects you from significant financial harm.

Session Time Limit

Set a maximum time limit for each gaming session. When the set time is up, a warning message will appear automatically and the session will end if needed. This is very effective for avoiding long sessions.

21+

For Adults Only

tk999c is for individuals aged 21 or above only. We strictly follow age verification procedures to keep minors away from gaming. If you know of a minor using this platform, please let us know.

Need help? We are here.

If you have any concern about gaming — big or small — talk to us. Our Bengali-speaking support team is available on live chat seven days a week, twenty-four hours a day.

You can contact us by email: [email protected]

Your identity will be kept completely confidential. Our goal is to support, not to judge.

Explore More

Enjoy the best entertainment at tk999c while ensuring responsible gaming.

Cricket Betting

BPL, T20, IPL — bet responsibly on your favourite matches.

View Cricket

Slots Games

Enjoy world-class slot games within your set limits.

Play Slots

tk999c Casino

Live Casino and Table Games — safely and responsibly.

View Casino

FAQ

Read answers to more questions about responsible gaming tools in our FAQ.

Read FAQ